There may be situations where invoices (paid or unpaid) need to be deleted. A couple of steps are necessary to do so.
- Already paid invoices cannot be deleted until the underlying payment(s) are deleted first. Identify and delete all payment-type billing items (i.e. "Payment from Client" and "Payment from Retainer") applied to the invoice. This will change the status of the invoice from "Paid" to "Sent."
- Invoices cannot be deleted until the status is "Pending." Open the invoice and change the Status to "Pending" and save it.
- From the invoice summary screen, select the invoice and click the delete button. A popup window will indicate any potential problems preventing the invoice from being deleted. Resolve any issues and try again.
Note: If an invoice is unpaid, step 1 will be unnecessary.