To utilize e-Office Actions within AppColl, there are three pieces to be set up.  

PLEASE NOTE: e-Office Action processing will not work until you complete the first section.

Enabling e-Office Actions with AppColl

1. Go to the Settings link (only available to account admins) in the upper right corner of AppColl , select the "Matters" tab and scroll down to the USPTO import setting section as shown below. Check the box next to ‘Process E-Office Action emails for customer numbers.
2. Enter one or more customer numbers separated by spaces into the text box. The screen will turn a light blue indicating that a change has been made and should be saved.
3. Important: Click the 'Apply Changes" button to save the new additions.

Enabling e-Office Actions with the USPTO

This section is optional if you are already receiving e-Office Actions from the USPTO.

1. Log into your Private PAIR account.
2. Select the ‘View Customer Number Details’ radio button, select the appropriate customer number from the drop down menu, and click the Search button.
3. Click the ‘Request Custom Data Changes’ button which will open the Edit Customer Details page.
4. Select the ‘Receive Correspondence Notification via e-Mail’ radio button.
5. Half-way down the page are text boxes for entering up to three email addresses to receive the emails from the PTO. Enter eofficeaction@appcoll.com in the first open box.
6. At the top of the page, enter a value for Name of the Individual Submitting the Request and Practitioner No.
7. At the bottom of the page, enter a value for Point of Contact Name and Telephone Number.
8. Click the Preview Changes button.
9. Verify that all of the changes are correct and click the ‘Transmit Request to PTO’ button.
10. E-Office Action emails should begin to arrive within roughly 7-10 days.

Adding AppColl to your Private PAIR e-Office Action Account

Do not complete these steps until you have completed section 1 above.

1. Log into your Private PAIR account.
2. Select the ‘View Customer Number Details’ radio button, select the appropriate customer number from the drop down menu, and click the Search button.
3. Click the ‘Request Custom Data Changes’ button, which will open the Edit Customer Details page.
4. Half-way down the page are three email text boxes. Enter eofficeaction@appcoll.com in the first open box. If you already have three email addresses entered, you will have to free up one of the boxes for AppColl. Alternatively, you can set up a rule in your email client to forward the e-Office Action emails to the eofficeaction@appcoll.com address. You can set your rule to automatically forward emails from PAIR_eofficeAction@uspto.gov. Please Note: It is possible that the PTO could change the email address that e-Office Actions come from.
5. At the top of the page, enter a value for Name of the Individual Submitting the Request and  Practitioner No.
6. At the bottom of the page, enter a value for Point of Contact Name and Telephone number.
7. Click the Preview Changes button.
8. Verify that all of the changes are correct and click the ‘Transmit Request to PTO’ button.
9. The new email address is generally processed by the USPTO within 2-3 days.