Enabling and Disabling logins are fully controlled by an administrator of your account. 

Enable a Login

1. To enable a login, begin by going to the Contacts module. Ensure that the person you wish to enable a login for already exists in the contacts database. Note: It is required that you enter an email address, as their login ID is their email address, and they will receive the login via their email address.
2. Scroll or filter to find the contact(s) for which you wish to enable a login and check the row Box(s) next to the contact(s).
3. Click the Enable Login button. 

4. You will receive a pop-up showing how many logins you have purchased, how many are being used and how many are available. If there are no available logins you can disable an existing one or purchase additional ones by contacting support@appcoll.com. If there are available logins, click the Enable… checkbox. 
5. When you are finished, click the Enable button. Clicking this button generates the login and sends an email with the login and password information to the recipient's email address. 

Disable Logins

1. If you wish to disable a user's login, go to the Contacts module. 
2. Scroll or filter to find the contact(s) for which you wish to enable a login and check the row Box(s) next to the contact(s). 
3. Click the Disable Login button. Note: While the user's login will be disabled, the contact still remains in AppColl. You can delete the contact record provided the contact is not associated with anything such as tasks, matters, billing items, or invoices. Click here for details on deleting a contact associated with existing items.  

You will receive a pop-up message asking if you wish to confirm the process of disabling the logins. 

The following video also outlines the process for enabling and disabling logins: