Being cc'd on AppColl Generated Emails Sent to Someone Else

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To copy someone for all emails sent to a particular person, follow these steps:

  1. Go to the Contacts module and find the contact whose email you want to have copied.
  2. Click on the contact to open the Contact record.
  3. Add the email address in the "Email Cc" text field. If desired, you can enter multiple email addresses separated by commas. For example: “paralegal@lawfirm.com,billing@lawfirm.com
  4. Click the Save button in the left margin.